Good Morning DXN !
Restriction on Cross Country Promotion/Sales/Distribution of DXN Products.
Kindly be reminded that Distributors are strictly prohibited from promoting, distributing or selling, either directly or indirectly, any DXN Products specifically manufactured or distributed for a particular country in any other country.
Distributors would be held liable and responsible for such activity which shall lead to disciplinary action including but not limited to suspension or termination of their distributorship.
Distributors shall be reminded on the followings clauses as per our DXN Distributorship Rules
& Regulations:-
A Distributor's distributorship shall be terminated if he (or any one of the spouse / partner / party / member of the company including proxy) is directly or indirectly involved in any of the disciplinary cases such as:
-selling or distributing other country's Products in another country which DXN's market has been established;
-delivering, distributing or selling DXN's Products of one country to another country (which DXN's market has been established) without written approval from DXN;
A Distributor is strictly prohibited to distribute or sell any Products specifically manufactured for a particular country in any other country unless written approval from DXN.
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Restriction on Cross Country Promotion/Sales/Distribution of DXN Products (guidelines)
To top up the above mentioned, please find the below guidelines to be observed by all branches and stockist/service centers who are handling sales transaction for further compliance.
1. In OBS, a pop up message will appear whenever a foreign membership code is detected. For walk-in member holding a foreign membership code, local center may allow the sales transaction if the said foreign member is physically present in the sales counter.
Having said that, the said purchase will only be limited to the foreign member’s own membership code. Local center shall not allow the product purchase if a foreign member would like to purchase on behalf of 3rd party/friend/relative who is holding a foreign membership code, unless the said 3rd party/friend/relative is also physically present in the office or is able to prove his/her valid residence address in the country. In the event the purchase is allowed, Branch staff and Service Centers staff must ensure that they have manually entered the below compulsory details in the cash bill under “remarks” column:
i. Full and valid address of staying in the country for the membership code whom we will issue cash bill to; and
ii. Membership code, full name and contact number of the member who helps purchase the cash bill on behalf
REMINDER: DXN will take stern actions against the foreign membership code and the member who assisted with the purchase on behalf, including but not limited to suspension or termination of membership, if the information provided to the company is found to be incorrect/untrue.
2. If a foreign membership code is from a country where we do not have any DXN local office presence at the moment, then we may sell to this member.
You may refer to your nearest local DXN Branches for the country list.
3. Branch PIC & Service Centres/Stockists are require to comply to the above guidelines. DXN Management reserves the right to take stern actions against country PIC/staff/Service Center/Stockist/Distributor who has failed to comply to the above.
4. In order to prevent “dummy” membership in the database, please note that address field is now a compulsory/mandatory field during membership registration process. Hence , all members must update their valid address to DXN by 24th October 2021.
In line with the above requirement, with effective October 2021 bonus month (which would be released in the early November 2021), bonus shall only be released to members who have provided their valid address in the company database system, whereas for members without a valid address in the database, their bonus shall be on hold until such update is made to the local branch/head office.
Thank you.
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