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Job Title: Assistant Executive

Department: Customer Service

Reports to: Senior Manager

Location: Chennai

No. of Positions: 1

JOB SUMMARY

The Customer Service Executive is responsible for delivering high-quality support to customers through phone, email, chat, and walk-in interactions. The role involves addressing customer inquiries promptly, resolving issues efficiently, and ensuring overall customer satisfaction. Strong verbal and written communication skills in English are essential, along with the ability to escalate issues proactively, maintain accurate correspondence records, and handle assigned administrative duties.

KEY RESPONSIBILITIES

  • Provide excellent customer service through phone, email, chat, and walk-in support.
  • Demonstrate strong verbal and written communication skills in English while handling customer interactions.
  • Resolve customer issues efficiently and ensure high satisfaction levels.
  • Escalate unresolved or complex issues to the appropriate team or department for timely resolution.
  • Perform follow-up communication with customers to confirm issue resolution and satisfaction.
  • Offer knowledgeable support regarding company products and services, helping customers make informed decisions.
  • Build and maintain positive customer relationships through friendly and professional engagement.
  • Maintain accurate registers for inward and outward correspondence as per company procedures.
  • Perform additional administrative duties and tasks assigned by management.

SKILLS REQUIREMENTS

  • Strong verbal and written communication skills in English.
  • Proficiency in Microsoft Office Suite (Word, Excel) for handling correspondence and administrative duties.

LANGUAGE PROFICIENCY

  • Fluency in English, Tamil, and Hindi.

EDUCATIONAL QUALIFICATION

  • Bachelor’s degree in Business Management/Administration, Marketing, or a related field.

REMUNERATION

  • Shall commensurate with skills, experience, and market trends.

Interested candidates may email their CV to:
careersindmi@dxn2u.com

Вакансия жок.

Location: Chennai

No of Positions: 1

JOB SUMMARY

We are seeking a detail-oriented and proactive Group Internal Auditor (Executive/Senior Executive) to join our internal audit team in India. The successful candidate will be responsible for evaluating and enhancing the effectiveness of internal controls, risk management, and financial and operational processes across the organization. This role requires developing and executing audit programs in compliance with company policies, standard operating procedures, and applicable Indian laws including the Companies Act, GST, Income Tax, FSSAI, and Ayurveda regulations.

KEY RESPONSIBILITIES

  • Evaluate and improve the effectiveness of internal controls, risk management, financial and operational processes.
  • Prepare practical audit programs for assigned functions and activities, ensuring coverage of company policies, internal controls, SOPs, and applicable Indian laws, as well as company-related FSSAI and Ayurveda rules and laws.
  • Make verbal or written presentations to the superior during and at the end of the audit, discussing deficiencies and recommending corrective actions to improve operational efficiency.
  • Prepare formal written reports expressing opinions on the adequacy and effectiveness of the system and the efficiency of activities.
  • Appraise the adequacy of actions taken by auditees and operating management to correct reported deficiencies.
  • Directly report work-related matters to HQ Malaysia (Head of Department of Group Internal Audit).
  • Perform ad hoc assignments as directed by HQ Malaysia (Head of Department of Group Internal Audit).

QUALIFICATIONS

Education
  • Candidate must possess at least a degree in Accounting or Finance.
  • Alternatively, a recognized professional accreditation such as CA, CIA, ACCA, CPA, etc., is acceptable.
Experience
  • At least 1 year of working experience in the related field or in a sizable audit firm or public listed company is required.

KEY COMPETENCIES / SKILLS

  • Strong understanding of accounting, internal controls, business processes, company policies, SOPs, and applicable Indian laws, as well as company-related FSSAI and Ayurveda rules and laws.
  • Able to manage audit assignments independently.
  • Positive work attitude and good team player.
  • Good communication, analytical, and interpersonal skills, as well as strong computer and report-writing skills.
  • Experience in IT audit or possessing sound computer systems and analytical knowledge is an advantage.
  • Demonstrates an aptitude for handling challenging tasks.

WORKING CONDITIONS

  • Able to travel outstation regularly.
  • Willing to work in India.
  • Applicants should be any citizens or hold relevant residence status.
  • Full-time positions only available.

COMPENSATION & BENEFITS

  • Salary Range: As per market standards.
  • Additional benefits include health insurance, bonuses, etc.

Interested candidates may email their CV to:
careersindmi@dxn2u.com

Вакансия жок.

Job Title: Assistant Executive

No of Positions: 1

POSITION SUMMARY

The Group Product Department Coordinator plays a vital role in supporting the Group Product team’s operations across multiple product lines and business units. The role involves enhancing workflow efficiency, ensuring effective communication, coordinating cross-functional initiatives, and enabling timely execution of departmental goals.

KEY RESPONSIBILITIES

  • Assist in task delegation and follow up on action items to ensure departmental priorities are met.
  • Support planning, tracking, and execution of product initiatives to meet deadlines and complete deliverables.
  • Handle additional tasks assigned by the superior from time to time.

JOB DESCRIPTION

Project Coordination
  • Support the planning, tracking, and execution of product initiatives, ensuring smooth progress and timely completion.
Product Labelling
  • Responsible for coordinating all aspects of product labelling to meet regulatory, branding, and market compliance across regions. Work closely with Product, Label Assistant, Registration, Marketing, Legal, Regulatory, and Packaging teams to create, review, update, and approve product labels throughout the product lifecycle.
Communication
  • Coordinate with Product Label support provider, OEM suppliers, Product Registration teams, and other departments to fulfill requirements efficiently.
Process Optimization
  • Identify and implement improvements to enhance efficiency in planning, documentation, and review workflows.
Calendar & Meeting Management
  • Schedule and organize recurring meetings such as product reviews, roadmap sessions, and retrospectives.
  • Prepare agendas, take meeting notes, and ensure timely follow-up on action items.
Reporting
  • Prepare accurate and timely reports to support the operational and strategic effectiveness of the Group Product Department.
Documentation & Knowledge Management
  • Maintain updated documentation related to approvals, processes, product decisions, and workflows.
  • Ensure information is well organized and easily accessible across the team.

BASIC QUALIFICATION / EDUCATION REQUIREMENTS

  • Must be able to comprehend, communicate, and write fluently in English. Knowledge of additional languages is an advantage due to global operations.
  • Strong understanding, interpretation, and analytical skills.
  • Proficient in basic computer applications such as Microsoft Office, OpenOffice, or equivalent tools.
  • Any undergraduate degree in Arts & Science or related fields.
  • Freshers preferred.
  • Good personality with initiative, teamwork, flexibility, and strong communication skills.
  • Self-motivated and capable of working independently.

Interested candidates may email their CV to:
careersindmi@dxn2u.com

Вакансия жок.

Department: Marketing & Training

Reports To: Chief Training Officer

Location: PAN India

JOB SUMMARY

We are seeking a dynamic and results-oriented professional with exceptional communication and analytical skills to drive regional business growth and strengthen stakeholder relationships. With a strong focus on relationship management, conflict resolution, and emotional intelligence, the role requires a collaborative approach to business development. The candidate will be adept at producing high-quality reports, leveraging digital and AI tools, and conducting market and competitor research to inform pricing and marketing strategies. A commitment to continuous learning and personal development, combined with a positive and professional attitude, is key to succeeding in this role.

KEY RESPONSIBILITIES

Exceptional Presentation Skills
  • Ability to deliver compelling one-on-one and group presentations with confidence and clarity.
Strong Analytical Abilities
  • Capable of analysing regional business performance and formulating data-driven growth strategies.
Relationship Management
  • Skilled at building and maintaining strong rapport with business associates and stakeholders.
Conflict Resolution & Emotional Intelligence
  • Proficient in managing conflicts effectively and demonstrating high emotional intelligence in professional interactions.
Effective Business Writing
  • Strong report-writing skills with the ability to monitor sales performance and document insights.
Market & Competitive Intelligence
  • Experience in conducting market research, competitor analysis, and pricing strategy assessments.
Customer & Stakeholder Coordination
  • Efficiently manage and escalate complaints to relevant departments, ensuring timely resolution and follow-up.
Continuous Learning & Development
  • Committed to enhancing knowledge, communication, and training skills while maintaining a positive and professional demeanour.
Proficiency in MS Office Suite
  • Advanced knowledge of PowerPoint, Excel, and Word for creating presentations, reports, and data analysis.
Digital & AI-Powered Tools
  • Experience in developing social media content, marketing materials, and leveraging AI tools for training and presentations.

EDUCATIONAL QUALIFICATION

  • UG: B.B.A / B.M.S - Management
  • PG: MBA/PGDM (2 years) - Any Specialization

COMPENSATION & BENEFITS

  • Salary Range: As per market standards.
  • Additional benefits include health insurance, bonuses, etc.

Interested candidates are requested to send their updated resumes to:
careersindmi@dxn2u.com

Вакансия жок.

Job Title: Regional Risk & Compliance Officer

Department: Risk & Compliance

Reports To: Risk & Compliance Manager

Location: Chennai

JOB SUMMARY

The Regional Risk & Compliance Officer is responsible for leading the effective implementation and management of the Group’s Enterprise Risk Management (ERM) and Compliance frameworks across all DXN Group of companies within the assigned region. Key responsibilities include ensuring adherence to internal policies, procedures, and external regulatory obligations to safeguard the Group’s integrity, reputation, and business continuity, ensuring the timely and accurate update of the Compliance Register and Risk Register, with appropriate identification, assessment, and mitigation of compliance and operational risks and overseeing the implementation of risk mitigation and compliance initiatives. This role also serves as the primary liaison between Group Risk & Compliance and the DXN Group of companies within the assigned region, facilitating two-way communication and providing expert guidance on risk and compliance matters.

KEY RESPONSIBILITIES

Risk Management Oversight
  • Implement and maintain the Group’s Enterprise Risk Management (ERM) framework across all subsidiaries in the assigned region.
  • Coordinate regional risk identification, risk evaluation, and development of mitigation strategies. Facilitate regular risk assessments and scenario planning with country-level and regional leadership teams.
  • Monitor risk indicators and ensure subsidiaries update and maintain risk registers aligned to Group policy.
  • Support the integration of risk management into strategic planning, budgeting, and key business decisions.
Regulatory Compliance
  • Monitor local regulatory requirements in each jurisdiction within the region and assess their impact on operations.
  • Ensure each subsidiary implements controls and procedures to comply with:
    • Local statutory and regulatory laws
    • International standards (e.g., AML/CFT, anti-bribery and corruption laws, data protection regulations, sanctions compliance)
  • Lead regional compliance reviews and ensure resolution of identified gaps or issues.
  • Ensure effective reporting and investigation of compliance breaches or incidents.
Policy Implementation & Monitoring
  • Disseminate and enforce Group policies, standards, and procedures across the region.
  • Customize implementation guidelines to suit regional and country-specific environments while maintaining Group integrity.
Business Continuity & Crisis Response
  • Support subsidiaries in the development and testing of Business Continuity Plans (BCPs).
  • Actively contribute to crisis response planning and serve as a point of contact during regional incidents.

QUALIFICATIONS

Education
  • A degree in Risk Management, Law, Finance, Business Administration, Economics or a related field
Experience
  • At least 3–5 years of experience in risk management, compliance, legal and/or audit roles, preferably in multinational or regional settings
  • Exposure to the specific region regulatory environments, financial crime risk, and operational challenges is an added advantage

KEY COMPETENCIES / SKILLS

  • This role demands a high level of professional judgment, strong analytical capabilities, and the ability to influence and collaborate with stakeholders at all levels to promote a robust risk and compliance culture within the Group.
  • Knowledge / proficiency in compliance/risk monitoring tools and software will be an added advantage

COMPENSATION & BENEFITS

  • Salary Range: As per market standards.
  • Additional benefits include health insurance, bonuses, etc.

Interested candidates may email their CV to:
careersindmi@dxn2u.com

Вакансия жок.

Department: Marketing

Reports To: Territory Manager

Location: Patna, Bihar

JOB SUMMARY

The State PIC will be responsible for expanding the DXN business by identifying new opportunities, supporting sales and recruitment efforts, promoting products, and fostering strong relationships with networkers. The role requires a strategic mindset combined with hands-on operational support to ensure business growth, customer satisfaction, and effective coordination of company initiatives.

KEY RESPONSIBILITIES

Business Expansion
  • Identify and explore new market areas to expand DXN’s presence and business footprint.
  • Develop strategies for tapping into new customer segments and geographic regions.
Performance Monitoring
  • Oversee and evaluate the sales and recruitment activities of branches, super stockists, and stockists.
  • Identify gaps and recommend actions to drive business growth.
Marketing and Product Launch Support
  • Facilitate marketing initiatives and promotional campaigns.
  • Support the successful launch of new products and ensure alignment with company objectives.
Network Development
  • Monitor and support the development and performance of networkers.
  • Provide guidance and resources to help networkers achieve their goals.
Relationship Building
  • Build and maintain strong relationships with networkers.
  • Support their personal and professional growth through mentoring and encouragement.
Conflict Resolution & Customer Care
  • Address conflicts among networkers and mediate disputes constructively.
  • Respond to market requests, queries, and complaints and coordinate with relevant departments for timely resolution.
Training & Feedback
  • Ensure the delivery of training programs across regions.
  • Collect feedback from networkers and participants to continuously enhance training content and effectiveness.
Event Coordination
  • Plan and coordinate company activities including monthly meetings, motivational rallies, mega sizzles, recognition nights, and other engagement initiatives.
Product Availability
  • Ensure product availability at key stock points to meet market demand.
  • Work closely with the supply chain to prevent shortages and manage inventory effectively.
Market Intelligence
  • Monitor competitor activities and track networker engagement with other MLM companies.
  • Provide insights and recommendations to strengthen market positioning.
Reporting
  • Prepare and submit monthly progress reports highlighting key metrics, achievements, challenges, and actionable insights.

EDUCATIONAL QUALIFICATION

  • UG: B.B.A / B.M.S - Management
  • PG: MBA/PGDM (2 years) - Any Specialization

REMUNERATION

  • Shall commensurate with skills, experience, and market trends.

Interested candidates may email their CV to:
careersindmi@dxn2u.com

Вакансия жок.